Privacy Policy

Effective date: 21-05-208

The following Privacy Policy is for the website www.chocolactica.nl managed by Chocoláctica and it explains the types of information that we gather about you while you are using the chocolactica.nl website and the ways in which we use this information. It also explains how we comply with the Regulation (EU) 2016/679 also known as the General Data Protection Regulation (“GDPR”) – view it here.

Please read this Privacy Policy carefully. By visiting and using the chocolactica.nl, you agree that your use of it, and any dispute over privacy, is governed by this Privacy Policy. We may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use chocolactica.nl after we post any such changes, you accept the Privacy Policy as modified.

Who we are

Chocoláctica functions under the sole proprietorship company of Claire-Marie Landré.
KVK no. 66725704
Office location: Witte de Withstraat 24-1, Amsterdam
info@chocolactica.nl

+31 640895545

What personal data we collect and why we collect it

Any of the information we collect from you may be used in one of the following ways:
To improve or personalize your Chocoláctica experience, to improve chocolactica.nl, to improve customer service, to process orders and transactions, promotion, survey and to send periodic emails.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent.

You have always the right to ask us not to use your personal information for direct marketing purposes.

To find what personal data we are storing, to amend or remove them from our database please contact us (see contact information above).

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do we protect your information?

We are committed to protecting the security of your personal information. We take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data from unauthorized access, use, or disclosure. When sensitive/credit information is transmitted over the Internet, we use a secure payment gateway so your information is protected.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Affiliated sites, linked sites and third parties.

Take into account that we use I-deal, Paypal and Direct Bank Transfer systems. We also use Mailchimp for sending e-mails. And for shipping we use your adress information through Post.nl

These third partiess have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Be aware that third parties, including possible partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. We are not responsible for the actions or policies of such third parties. We encourage you to check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Website Visitor Tracking

This website uses tracking software (Monster Insights) to monitor its visitors and better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

This software helps us better understand how you use this website. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow third party service providers to collect your credit card information, e-mail address or password information. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.

To disable cookie and other third party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies.

Accessing your information

You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified.

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