Terms & Conditions

Identity & Contact Details

Chocoláctica functions under the sole proprietorship company of Claire-Marie Landré.
KVK no. 66725704
Office location: Witte de Withstraat 24-1, Amsterdam
info@chocolactica.nl

+31 640895545

Characteristics of the Product

Shelf life:
3 months, best kept in the fridge of in a dark, cool place, under 18°

For finest taste experience serve at room temperature.

Allergy information:
Contains (or may contain traces or derived products of) nuts, sesame seeds & peanuts.

All Chocoláctica treats are handmade, so size and weight may vary between production batches.
150g of Chocoláctica treats contain between 13-18 treats.
300g of Chocoláctica treats contain between 25-35 treats.

Consumers are reminded of the legal guarantee. If the product does not comply to the reasonable expectation of the buyer as meant in article 7:17 BW, then the buyer has all the rights that are connected to this law.

Inditement of the Agreement

Orders will be processed as soon as payment has been received from the buyer.
Buyer should supply a valid name and shipping address.
Custom orders should be communicated clearly to Chocoláctica either through e-mail or written message during the order process.

Payment, Shipping & Delivery

Paymentmethods:
Bank Transfer, Paypal (includes Credit Card) and I-Deal

Shipping Time:

At Chocoláctica we strive to maintain a complete stock, however this is not always possible considering the size of the company and the amount of orders coming in, therefore the product will be shipped within 1-5 working days (Monday-Friday).
Chocoláctica cannot be held responsible for delivery time once product has been shipped.
Shipping company is PostNL and is responsible for delivery.

Each product is however sent with a Track&Trace number.

Shipping costs:
The Netherlands: free shipping

For details on rest of Europe & World see:

https://www.postnl.nl/Images/postage-rates_tcm10-114601.PDF

Right of Withdrawal

There is no right of dissolution withdrawal as meant in article 6:230o BW since the product that is

bought is perishable, as stated in article 6:230 p sub f under 2o BW.

 Processing of Personal Data

Please refer to our Privacy Policy

Sorry, the comment form is closed at this time.